Contact Us

Emergency and Health Training Center

    Our classes are in San Jose, Milpitas, and Hayward.  Please let us know which location is best for you.  We also do provide group training at your site in Northern California.

    • Our main office: 2660 John Montgomery Drive, suite 6. San Jose, CA 95148.
    • Extended training location: 500 E. Calaveras Blvd, suite 317.  Milpitas, CA 95035.
    • Extended training location: 3524 Breakwater Ave Suite E, Hayward, CA 94545.


    Frequently Asked Questions

    Yes, students will receive their certification on the same day (upon completion of the class).

    Yes, we offer American Heart Association CPR/First Aid training and certification.

    Yes, we offer AHA BLS CPR for healthcare providers and dental professionals.

    Student need to use the following link:

    Our rescheduling policy allows you to make changes to your course schedule if needed. If you find that you are unable to attend the course on the originally scheduled date, you have the option to reschedule to a future date, subject to availability.

    However, it’s important to note that our refund policy does not allow for refunds once the course has been booked. We understand that unforeseen circumstances may arise, but due to the logistics and resources involved in organizing the course, we are unable to offer refunds once a booking has been made.

    We encourage you to carefully consider your availability and commitment before booking the course to ensure that you can attend as scheduled. In the event of any changes or conflicts, we are more than willing to work with you to find an alternative date that suits your needs.

    If you require further clarification or have specific concerns regarding our rescheduling and refund policies, please don’t hesitate to contact us at 408.843.7375, we will be happy to assist you.

    CPR and First Aid certification lasts for 2 years.

    Pediatric CPR and First Aid for Childcare Provider course. Students need to take the correct class! Please call us, we here to help.

    Students should renewal their certification and training 2 weeks to a month before expiration.

    Claim your eCard via Email:

    1. You will receive an email from with a link inviting you to claim your eCard online. Please make sure to check your spam or junk folder. This link will direct you to the Student Profile webpage; please confirm that all information on that page (First Name, Last Name, Email, Phone Number (if entered for claiming by SMS), eCard Code, AHA Instructor Name, and Training Center information) is correct. If it is not, contact your Training Center.

    2. Set up your security question and answer. Accept the terms of the site and click “Submit.”

    3. Complete the survey on the course you just completed. Your answers to these questions will help improve the quality of future AHA training.

    4. After you complete the survey, your eCard will display. You can save or print your eCard.

    5. Once your eCard has been claimed, you will receive an email notification; please save this confirmation email for your records.

    6. Claiming your eCard is the only way you can show proof of course completion to your employer. If you need to email your eCard, please see step 5 under “How to View your Claimed eCard”.

    How to View your Claimed eCard

    1.Visit the On the “Student” tab, enter your First Name, Last Name, and Email (ensure this is the email address that was used to sign up for the course) OR enter your eCard Code at the bottom of the page. Click “Search.”

    2. Answer your security question.

    3. If all the information entered is correct, you will be brought to a page that shows “My eCards.” If your eCard cannot be found, contact your Training Center to verify your information.
    4. To download an eCard, select the size you would like (Full or Wallet) where it says, “View eCard.
    5. To email an eCard, select “Email Cards,” enter the email address, and click “Email.”

    How an Employer Can Verify a Student’s Claimed eCard

    Note: The student must have claimed their eCard in order for an employer to view it.

    Visit On the “Employer” tab, enter the eCard Code (up to 20), and click “Verify.”

    2. The next page will show the eCard Status of the inputted code(s).

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